Help-me-park Review

Help-me-park overview

Established in September 2005, Help-me-park are one of the best meet and greet services at Gatwick in terms of value for your money. Despite their affordability they don’t compromise on the safety of your car, or on the service they provide to you as a customer.

As the only valet company at Gatwick that provides a money back guarantee, Help-me- park ensure you aren’t kept waiting at the terminal, and if you are, you will receive your money back for the total number of days or part days you used their service.

Quick info

What’s the address? Help-me-park, Unit 11 Cophall Business Park, Effingham Road, Copthorne, West Sussex, RH10 3HZ
Which terminals? North & South
Long or short stay? Long & Short
Daily price? Roughly £9.30 per day (including an Airport Access Charge imposed by Gatwick Airport Ltd)
On or off-site? Off-site
Open 24/7? Yes, Help-me-park is open 365 days a year, 24 hours a day.
Distance from the airport? One car park is less than 1 mile from the airport, whilst the other is 7 miles.
Park Mark? Yes
Ratings? 96/100

How it works at Help-me-park

Help-me-park’s service is simple and efficient, you are met at your terminal by one of the Help-me-park drivers (their website also offers the chance to be met at your hotel, however it isn’t stated which hotels are covered). Help-me-park will then take your car, park it while you go and check in, and return it to the same location when you arrive back. Here’s how it works in bite-sized steps:

When arriving to Gatwick South Terminal

  1. Drive to the South Terminal
  2. Follow the signs for ‘Passenger Drop-Off’
  3. Drive to the Orange Area situated at the far end, and park in the last lay-bys
  4. Your driver will be waiting for you.

When arriving to Gatwick North Terminal

  1. Drive to the North Terminal.
  2. Follow the signs for ‘Passenger Drop-Off’.
  3. Take the right hand lane.
  4. Drive between the Sofitel Hotel and the central reservation, and park your car.
  5. Your driver will be waiting for you.

When returning

  1. Collect your luggage.
  2. Call Help-me-park’s 24/7 contact number.
  3. Follow the map provided to the ‘Passenger Drop-Off and Collection point’ (it’s signposted).
  4. Your car will be returned to where you dropped it off, so you can head home or to your next destination.

Key features

Help-me-park is an approved meet and greet operator at Gatwick Airport. You can rest easy in the knowledge that they will handle your car with security and professionalism, they are an Approved Buy with Confidence member and have the Park Mark award (an accreditation awarded to car parks which pass strict security checks by police).

Help-me-park guarantees you will be met on time through unique money- back guarantee, which refunds you the daily parking rate for every day you used their service if they’re more than 15 minutes late.

Care and professionalism

Your Help-me-park driver will be clearly identifiable through their uniform, they will carry ID, speak clear English, and be comprehensively insured to drive your car.

Money- back guarantee

Help-me-park is the only company at Gatwick to offer a money- back guarantee, this ensures that you will not be kept waiting for more than 15 minutes.

Security & protection

Help-me-park holds the Park Mark award for both their car parks at Ifield Court and Bonnetts Lane; this award is granted to car parks which have passed a risk assessment carried out by a trained Police Crime Prevention Officer. Help-me-park is also an approved Buy with Confidence member at Gatwick, and champions security in their car parks through CCTV cameras, security complete perimeter fencing, gates and lighting, as well as frequent security patrols.


The service provided by Help-me-park is one of the safest and most professional services offered at Gatwick. Their secure car parks ensure you can enjoy your holiday in the knowledge that your car is being kept safe in a heavily monitored environment. Their attentive staff ensure you can contact them at any time with queries and instruction, and you can arrive to the airport with the confidence that you won’t be kept waiting. Fill out our form and find out if Help-me-park is the right option for you.